Schock Jr., Harvey E. (1987, ASQC) Product Assurances, Haddonfield, NJ
Quality management registration programs are expanding throughout the world, resulting in systems useful for front and evaluation and in some instances as replacement for product certification, laboratory accreditation, and other formal qualifications. The programs provide objective requirements and criteria elements to identify, management requirements, technical activities and performance.Auditing of quality management programs may extend into areas of cost expenditures and savings. Coordination between external audits and internal company audits and surveillance aids in reducing redundancy of customer, third party, and regulatory audits.Top management appreciates the expanded value from objective analysis using quality management program requirements and practices in associated areas, including: risk management, organization development, organizational change, strategic planning, tactical planning, as well as for improving quality assurance, quality control, and productivity.Quantification of cost control techniques was started with "Quality Costs What and How" and new elements were added to correlate auditing with actual qualification practices. Explanation is provided of quality cost auditing in contracting and regulatory areas.Quality management elements are explained relating to management, process and technology with management analysis quantified for process and product performance.The paper shows increased use of cost and profit improvement techniques in contracting and how they are directly related to quality management practices. Techniques are shown relating quality assurance and quality control measures to contracting. Examples include products, construction, and service areas. Applications include auditing of quality programs for external recognition for contributions to company planning and profits.Examples include international use in standards development and trade promotion.
Quality management system registration