Implementing Operator Inspection


Burgess, John A.   (1987, ASQC)   Westinghouse Electric Corporation, Muncie, IN

41st Annual Quality Congress, May 1987, Minneapolis, MN    Vol. 41    No. 0
QICID: 3355    May 1987    pp. 605-609
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Article Abstract

Operator inspection is a viable approach for improving product quality and general quality awareness. It places responsibility for product quality where the work is performed. However, for such a program to be effective, it requires planning and structure. This paper describes how the manufacturer of large, complex electrical apparatus successfully developed and implemented an operator inspection program in a factory with a union-represented work force.


Inspection division

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