Hill, Hubert M. (1987, ASQC) Innovative Problem Solving, Kingsport, TN
Quality output from any process requires that the process be controlled so the output will be satisfactory to the customer. Although SPC is extensively used, it cannot control variables that were not included in the control scheme. This paper discusses a strategy for developing a complete control system for any process. Properly used, the control system developed should control quality, coat and schedules. The strategy starts with a study of the process to select the events in the process operation that must be controlled. Methods of eliminating events are used to reduce control to a manageable process. The measures, standards and counteractions are developed for all events to be controlled. Testing and implementing the final control system is discussed.
Product safety,Liability prevention