Smith, Gordon (1987, ASQC) Massey University, New Zealand
This paper addresses the question of Education for Quality, with particular emphasis on the role of Universities. Within New Zealand, education for quality has grown along with increasing awareness of what is meant by quality and of the need for quality. At times the education function has emphasized awareness and at times the increasing awareness has demanded further education.The main part of the paper will discuss the development of the three main qualifications for quality in New Zealand showing their origins, evolvement and future development. The development of education for quality in the Technology Faculty at Massey University will also be discussed. In particular, the special nature of the undergraduate work in the Production Technology Department, combining basic science/math, engineering and management theory and practice will be used to show how the Production Technology Department has grown as a natural centre for teaching and researching at a post-graduate level in quality related fields. There may well be a model here of interest to industry and universities in the United States and elsewhere.Much of the present excellent work in quality education is wasted because of a lack of education for non-specialists. A plea to change this will be made.