Walsh, John (1986, ASQC) Wilfrid Laurier University, Waterloo, Ontario, Canada
This paper deals with the results of an exploratory mail survey and follow up interviews of Quality Control managers. It is suggested that recent developments in technology and data processing are changing the nature of Quality Management in important ways. Survey results are used to explore the nature of these changes and the extent to which CAD/CAM, automation, robotics, software, microcomputers with related technologies are promoting shifts in quality management practice. The paper concludes with a discussion of the possible educational and related implications of technological change for quality professionals.