Houser, William F.; McArthur, Charles D. (1986, ASQC) Tenneco Inc., Houston, TX
The most frustrating up-hill-fight every seasoned quality professional has fought is gaining management commitment. Thanks to the popularization of the quality movement, for most of us, this is no longer an issue. On our horizon is a new frustration ... that of escalating momentum and keeping management involved. Today's quality professional, in a new managerial stature, will be required to adapt a much broader perspective to handle this new requirement. That is, to find new ways to garner support from peers for continuing improvement to an ever intensifying level. The understanding of a new wave quality movement labeled "Dynamic-Control" is the answer. With Dynamic-Control, Tenneco, a leading U.S. conglomerate, is devising new and innovative responses to assuring their corporate mission of being the low cost/value producer in the markets served. Essentially Dynamic-Control fuses quality technology with the latest concepts in strategic planning. The result unlocks a company's maximum potential to reach the ideal of peak performance.