Keeping Score

Article

Benjamin, Steve   (ASQ)  

Quality Progress    Vol. 42    No. 4
QICID: 24277    April 2009    pp. 38-45
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Article Abstract

The education sector has made a big investment in quality initiatives, yet after training, teachers, support staff and administrators are often at a loss to comprehend what the vision actually is. A quality rubric that lays out specific performance expectations can be used to provide clear direction while allowing the collection of data that point to gradual deployment of a continuous improvement culture in classrooms, schools, and districts.

Keywords

Education, Quality improvement process (QIP), Continuous improvement (CI), Vision, Training and presentation techniques


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