ISO 9000 Makes Integrated Systems User Friendly

Article

Shipley, David   (2003, ASQ)   Nucor, Norfolk, NE

Quality Progress    Vol. 36    No. 7
QICID: 19134    July 2003    pp. 26-28
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Article Abstract

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[This abstract is based on the author�s abstract.]

Organizations need management systems that are based on processes or activities that help personnel understand what is essential to achieving continual improvement on a consistent basis. Managers and quality practitioners, however, have not always taken advantage of what standards such as ISO 9000 have to offer. The revised ISO 9000:2000 standard makes it easier for organizations to develop and implement a new management system, or to change and improve an existing one.

Keywords

Accountability,Customer focus,Process ownership,Implementation,Improvement,ISO 9000:2000


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