Ewing, Doug; Heinrich, George (2003, ASQ) Smith Tool, Ponca City, OK; Southwestern College Professional Studies, Wichita, KS
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Smith Tool Co. in Ponca City, Oklahoma incorporated ASQ�s certified mechanical inspector (CMI) certification into its strategic plan because it wanted to strengthen its self-inspection program. Self-inspection results in real-time feedback and reduced cycle times that contribute to reduced inventories, quicker response to customer demands, and better quality. Smith Tool started its CMI program by enlisting the aid of the Southwestern College of Professional Studies, which offers ASQ-certified exam preparation courses. Achieving CMI status helps manufacturing technicians increase knowledge that positively affects bottom-line results by reducing scrap and rework and increasing productivity and customer satisfaction.
Adult and continuing education,Case study,Certified Mechanical Inspector (CMI),Inspection,Quality Improvement System (QIS),Self assessment
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