Peters, V. John (1999, ASQ) IRDC
[This abstract is based on the author's abstract.] Some of the shortcomings of the traditional approaches to business ethics are explored, asking the question "can capitalism co-exist with social concern?" Social responsibility as successful business practice is considered. Quality assurance disciplines can be used to assist organizational efforts in social responsibility. A ten-point checklist, "the 10 Cs of concerned capitalism," is proposed for people in organizations to consider and apply.
Organizational design,Cultural change,Management styles,Ethics,Core values,Quality assurance (QA),Sociotechnical systems (STS),Human relations