The Philippines' Employees Council: Our Share Towards Global Quality in the New Millennium


Soriano-Gapuz, Gloria (   (2000, ASQ)   Development Strategists, Inc., Mandaluyong City, Philippines

Service Quality Conference, Scottsdale, AZ    Vol. 9    No. 0
QICID: 18856    September 2000    pp. 1-12
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Article Abstract

Jointly with the 7th Asia Pacific Quality Organization Conference: APQO paper

Since 1998, the Employees Council Association of the Philippines Foundation has represented and championed corporate Employees Councils. Based on the recognition that employees are the foundation of a successful business, an Employees Council draws on representatives from all departments within a company and operates on a highly consultative system that defines principles, objectives, and practices of interactions. The philosophy of the Employees Council is based on "Bayanihan," the Filipino tradition of mutual support, commitment, harmony, unity, and service. With its structure and system as the foundation, Council's values of neighborly spirit and teamwork are readily institutionalized in companies prepared to empower its people and itself. The advantages of the Employees Council for workers and the organization far outweigh concerns or resistance. Companies with Employee Councils typically report improved business operations at the management and strategic levels, as well as employees' sense of ownership and accountability, skill and leadership development, and shared values.


Culture,Employee involvement (EI),Leadership,Empowerment,International,Employee relations

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