Gatchalian, Miflora M. (firstname.lastname@example.org) (2000, ASQ) Quality Partners Ltd., Philippines
Jointly with the 7th Asia Pacific Quality Organization Conference: APQO presentation
[PowerPoint presentation slides only]
The presenter was hired as a consultant by a prominent Philippine university seeking to engage in Total Quality Management (TQM) activities. An initial survey revealed negligible awareness of TQM concepts among university leaders, but a great interest in learning about quality methods, participating in a core group for quality improvement, and promoting a quality campaign university - wide. As a result, a Quality Orientation workshop series was conducted for university leaders, and the core group leaders began meeting to integrate results and plan further direction. Momentum slowed with a change in university administration, but with the enthusiasm of the core leaders, is expected to resume.
Educators,International,Total Quality Management (TQM),Quality council,Quality philosophy,Quality awareness