Hungary's Journey To Business Excellence

Article

Molnar, Pal   (2003, ASQ)   Central Food Research Institute, Budapest, Hungary

Quality Progress    Vol. 36    No. 2
QICID: 18839    February 2003    pp. 55-64
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Article Abstract

Hungary has emerged as a major European success story, its economy thriving despite the recent worldwide recession. Four Hungarian companies illustrate how quality has led to business success. Using total quality management techniques tailored to fit their particular industries, each company has made improvements in management commitment, human resources, strategy and planning, social impact, and business results that have lead to quality awards in recognition of their efforts. Environmental and societal obligations are major concerns as these companies strive for continuous improvement and performance excellence.

Keywords

Business plans,Commitment,Continuous improvement (CI),Total Quality Management (TQM),Standards and specifications,Quality awareness,Stakeholders,International case study


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