Defect Tracking and Management Process

Article

Fern, David   (2002, ASQ)   Micros Systems, Inc.

Software Quality Professional    Vol. 5    No. 1
QICID: 18825    December 2002    pp. 30-38
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Article Abstract

[This abstract is based on the author's abstract.] Management of defect processing is a key component of software development maturity. A personal narrative elaborates on a sequence of defect identification and reporting, followed by evaluation, repair, and closure. Templates and definitions of documentation elements are provided throughout the narrative.

Keywords

Case study,Defects,Evaluation,Software quality,Product development,Repairable systems,Problem solving


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