The Pinellas Baldrige-based Classroom Learning System Gets Big Results!


Collins, Christine; Goolsby, Jerry R.   (1999, ASQ)   Pinellas County Schools, Largo, FL; University of South Florida, Tampa, FL

Service Quality Conference, St. Pete Beach, FL    Vol. 8    No. 0
QICID: 18806    September 1999    pp. 1-8
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Article Abstract

Data presented provide evidence that Baldrige criteria or integrated management systems (IMS) applied in schools help to improve education. Graphs demonstrate a number of findings comparing student performance in two elementary schools. Results indicate that the more a teacher uses Baldrige principles in the classroom according to a self-completed questionnaire, the greater the percentage of students meeting grade level expectations, and the lower the percentage of children reported for discipline problems.


Case study,Education,Statistics,Effectiveness,Management styles,Educators

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