Designing a Strategic Performance Management Plan for a New Community-Wide Health Care Access System For the Uninsured


Lewis, Vicky; Stolz, Tammy   (2002, QMD)   Pima Community Access Program, Tucson, AZ

Quality Management Conference, New Orleans, Louisiana    Vol. 14    No. 0
QICID: 18253    February 2002    pp. 1-3

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Article Abstract

A strategic quality performance management plan for a comprehensive and innovative health care assess system for uninsured, working, low-income adults is described. The Pima Community Access Program (PCAP) is the product of a partnership with seven community health clinics, six hospitals and more than 53 percent of the private healthcare specialty providers. The vision of the PCAP program is to provide access to comprehensive health care in a cost-effective manner that is comparable to insured populations, to improve healthcare outcomes, to reduce uncompensated care, and to facilitate equitable distribution of care among providers in the community. The mission to the PCAP program is to promote the health of individuals and families lacking adequate medical care.


Community quality improvement,Quality management (QM),Partnerships,Health care

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