Perry, Keith M. (2002, QMD) New Mexico Motor Vehicle Division, Santa Fe, NM
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[This abstract is based on the author's abstract.]
One of the most difficult problems confronting organizations implementing quality is analyzing their current processes. Dr. W. Edwards Deming's System of Profound Knowledge is examined as an organizational approaches to quality. Through an understanding of the components of Dr. Deming's System of Profound Knowledge one can begin to understand and appreciate the complexity and interrelationship of systems and their components and the system's environment.
Cause and effect diagram,Deming, W. Edwards,Plan-Do-Check-Act (PDCA) cycle,Statistical process control (SPC),Process management,Profound knowledge,Quality analysis,Process analysis