Innovation Management in Customer Driven Global Knowledge e-Economy: Management and Technological Perspectives


Chandra, Mahesh   (2002, QMD)   Hofstra University, Hempstead, NY

Quality Management Conference, New Orleans, Louisiana    Vol. 14    No. 0
QICID: 18244    February 2002    pp. 1-8

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Article Abstract

[This abstract is based on the author's abstract.]

The rate of innovation in the variety of consumer goods, particularly electronics, has increased rapidly due to globalization and technological advances in computing and communications. For any company to survive and thrive it is essential to satisfy the stakeholders through continuous innovation of products, processes, and building relationships with customers, suppliers and partners. Innovation may also involve mergers, acquisitions, and even creating new business. To meet these challenges we need a strategy, as well as tools, techniques and technologies to target innovation.


Competitiveness,Continuous improvement (CI),E-Systems,Quality tools,Innovation,Knowledge management (KM),Stakeholders,Globalization

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