Hutton, David W. (2002, QMD) DHA Inc, Ottawa, ON, Canada
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[This abstract is based on the author's abstract.]
Over the past two decades North American business enterprises have embraced successive waves of management methodologies. These potentially valuable philosophies have been accepted without understanding, applied without adequate planning, and subsequently rejected without adequate trial. This destructive cycle must be broken if the consistency of purpose needed to obtain sustainable results is to be achieved. One proven strategy to accomplish this goal is to develop a systematic, fact-based method of improvement.
Management styles,Six Sigma,Total Quality Management (TQM),Quality circles