Strive to Win the Game

Article

Kinnear, Rob   (2002, ASQ)   Borg Warner Air/Fluid Systems, Warren, MI

Quality Progress    Vol. 35    No. 8
QICID: 18221    August 2002    pp. 66-73
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Article Abstract

Many companies successfully certified in quality standards are having difficulty getting the most from their new product development (NPD) process. Automotive companies, in particular, are struggling to improve their bottom-line results. College sports use a proven model that is simple and fits within existing or new programs. To win games, coaches establish the team, create and work a plan, measure and adjust, reinforce hard work, and learn lessons. The sports model fills gaps and advances NPD to the next level. Poor results in studying NPD show that better use of resources and methods is needed. Rather than make change more complicated than it already is, follow the example of how successful coaches win games.

Keywords

Automobile industry,Internal customer,Lessons learned,Measurement and control,Quality tools,Product development,Project management,Project teams,Problem solving


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