Living in a World of Doubts and Possibilities

Article

Henning, Joel   (1997, AQP)  

Journal for Quality and Participation    Vol. 20    No. 6
QICID: 17690    November 1997    pp. 32-36
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Article Abstract

My worst fear is that customers will given a choice - and that they won't choose me. Sound familiar? Joel Henning offers some sage advice: Having faith in what you offer gives true meaning and decides the success of your work.


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