Implementing Tqm in a Government Audit Organization Presents Unique Challenges

Article

Hamilton, Mary R.. Ph.D.; Mayhugh, Gilbert M., Ph.D.   (1992, AQP)  

AQP Spring Conference Transactions    Vol. 14    No. 0
QICID: 17116    April 1992    pp. 352-360
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Article Abstract

U.S. GAO
Total Quality Management
Mission, vision, and guiding principles
Management assumpt ions
Improving cycle time -process change
Leadership and teamwork
Rewards and compensation

Employee empowerment

Keywords

Public sector


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