Using ISO Standards to Enroll and Enable the Workforce


Gasko, Helen; Perry, Ann   (1993, AQP)  

AQP Spring Conference Transactions    Vol. 15    No. 0
QICID: 16895    April 1993    pp. 235-241
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Article Abstract

ISO encourages positive change both in quality systems and in the workforce by:

  • enrolling the workforce in documenting their work processes
  • involving the workforce in auditing their work processes for compliance
  • communicating requirements more clearly through the use of ISO standards.


ISO 9000,Quality tools

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