The customer is king... not!: Balancing conflicting stakeholder requirements

Article

Wallace, Guy W.   (1995, AQP)   SWI: Svenson & Wallace, Inc.

Journal for Quality and Participation    Vol. 18    No. 2
QICID: 16777    March 1995    pp. 84-89
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Article Abstract

Stakeholder hierarchy
Requirements matrix
Resolving conflicts

Keywords

Stakeholders


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