Essential Principles for Decisionmaking in the Application of Statistical Quality Control

Article

Goh, T.N.   (1989, Marcel Dekker, Inc. and ASQC)   Industrial & Systems Engineering Department, National University of Singapore, Singapore;

Quality Engineering    Vol. 1    No. 3
QICID: 15067    January 1989    pp. 247-263
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Article Abstract

[This abstract is based on the author's abstract.]

The goals and justifications of major applications of statistical quality control (SQC) are provided in nonmathematical terms for the benefit of quality practitioners and those they communicate with. There is a discussion of essential principles and practical issues related to SQC applications that emphasizes the links among various quantitative indicators for decision making. The discussion focuses on important considerations like the distinctions between process performance and product property; statistical control and technical conformance; group and unit characteristics of a product; process capability and actual process performance. Also provided are perspectives on strategies for quality through product and process optimization.

Keywords

Statistical quality control (SQC), Statistical process control (SPC), Optimization, Decision making, Quality management (QM)


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