Whelan, Daniel S.; Shearstone, Peter E. (2000, ASQ) Quality Assessment Services; Dade Behring
Internal auditing is the key activity to ensure that and organization's FDA or ISO compliant quality system is suitable and effective. However, internal audit programs can have their own inbred set of problems that may cause delays, inefficiencies and outright failure. Tools and techniques to circumvent these problems are outlined. Essential to a successful internal audit system are several factors, including commitment and support from management, selection and training of the audit staff, and design and implementation of the audit program. Ideally, 10% of the workforce should be involved in the audit process to ensure that the workload is spread out sufficiently that no one auditor is missed by their department supervision.
Audits,Employee involvement (EI),Internal audit,Audit teams