Changing Management Styles Put Their Mark on Industry

Article

Chowdhury, Subir   (2000, ASQ)  

Quality Progress    Vol. 33    No. 5
QICID: 13918    May 2000    pp. 61-65
List $10.00
Member $5.00

FOR A LIMITED TIME, ACCESS TO THIS CONTENT IS FREE!
You will need to be signed in.
New to ASQ? Register here.

Article Abstract

The nature of management is changing, and in the 21st century, it will depend on basic elements such as leadership, processes, and organizations. Successful leaders can communicate their vision effectively and inspire everyone in the organization to work toward that vision. Leaders in the new century need more skills than their 20th century counterparts. Critical characteristics of a multiskilled leader include the ability to encourage diversity, to search out the next goal, and to learn from failure. Organizations in the 21st century will strive to foster enthusiasm in their customers rather than just satisfaction. Products and services must improve quickly in order to respond to consumers' demands. The Internet offers many opportunities to obtain customer feedback. Organizations will also have to take on a global focus and recognize the need for the effective management of talent. A talent management system (TMS) offers a tool that managers can use to deploy the skills of talented workers. TMS comprises elements designed to attract talent, keep talent, manage talent, and identify talent.

Keywords

Process management,Management styles,Leadership


Browse QIC Articles Chronologically:     Previous Article     Next Article

New Search

Featured advertisers





ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.