Key Challenges for Statisticians in Business and Industry


Hahn, Gerry; Hoerl, Roger   (1998, ASQ and American Statistical Association)   GE Corporate Research and Development, Schenectady, NY

Technometrics    Vol. 40    No. 3
QICID: 13723    August 1998    pp. 195-200
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Article Abstract

Editor's Note: The following article and discussion are a bit out of the mainstream for Technometrics, but they focus on issues of critical importance to many of our readers. The authors' original intent was to raise questions and ideas in the hope that the panelists might provide partial answers and reactions. The mix that has resulted in perhaps a little more symmetric, but each participant brought an interesting and valuable point of view to the discussion. (Diane Lambert's discussion was received after the authors had completed their summary.) The authors and I hope that you will find these comments useful in your own thinking about the future of statistics in business and industrial settings.

This discussion examines the exciting and changing role of the statistician in business and industry as we enter the 21st century. We describe the new environment - statistics without statisticians, new growth areas, escalated management expectations, and so forth - and the role changes it requires. We then present some key nontechnical and technical challenges and our view on how some of these should be addressed. We concluded by raising some specific questions to stimulate the panelists' comments.


Role changes,Reliability,Quality,Six Sigma

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