Is Your Organization Spooked by Ghostly Team Performances?

Article

Robie, Richard S.   (1997, ASQC)  

Quality Progress    Vol. 30    No. 5
QICID: 13240    May 1997    pp. 98-101
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Article Abstract

High performance teams flourish through a six-step life cycle. Conception is the first step, which begins with an idea and the decision to act on it. Next is birth, in which teams are chartered to implement opportunities for change. Charters should cover such elements as deliverables, methodology, resources, scope, and constraints. Adolescence is the time in which team members reflect on their focus and discover their personality. This is the process known as storming. In adulthood, teams accomplish at least their intermediate achievements. Some teams even attain their ultimate objectives, and therefore pass on during adulthood. For those teams that are still alive, old age is the time to complete their objectives or to continue working on long term projects. The final step in the team life cycle is passing on. For chartered, high performance teams, this means a planned ending coupled with recognition. For unchartered teams, it is difficult to know when to disband. Such teams may drag on, with members fading away. This article includes a step-by-by case study of the distribution of employee uniforms. There also is a full page charter for the case study team.

Keywords

Teams,Project management,Case study,Problem solving


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