Crocodile or Dinosaur?

Article

Robie, Richard S. "Chip"   (1997, ASQC)   Tompkins Associates, Inc., Raleigh, NC

Quality Progress    Vol. 30    No. 2
QICID: 13188    February 1997    pp. 29-30
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Article Abstract

For an organization to change, it must know where it is. Is its management culture more like an adaptive crocodile or a dying dinosaur? Crocodile organizations are eager to learn, grow, and continuously improve. Guided by a shared vision, the crocodiles are progressive, peak-to-peak performers who take the risks necessary to learn and change. This is dynamic consistency. Dinosaur organizations thrive on control, bureaucracy, and overanalysis. Decision making is slow, as the dinosaurs seek optimal solutions. They may display static consistency by embracing the status quo, or they may be dynamically inconsistent in uncoordinated efforts at change. Survival in the age of information and technology requires a culture that is focused while it learns, grows, and improves.

Keywords

Continuous improvement (CI),Cultural change,Culture,Management styles


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