Research for the Next Generation of Quality

Article

  (1996, ASQC)  

Quality Progress    Vol. 29    No. 10
QICID: 13124    October 1996    pp. 81-90
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Article Abstract

The National Science Foundation's Transformations to Quality Organizations (TQO) program has committed $9 million during 1994-97 to research on quality management and engineering. Supported by the American Society for Quality Control and the Leadership Steering Committee, TQO funded 16 projects for 1994-95 and nine for 1995-96. The original 16 projects are continuing, and they cover: leadership of technical professional teams; quality practices in the concrete pipe industry; business planning; organizational self-assessments; product development; fast production innovation; people and production management; the virtual design team and computational analysis; research and development in a dual in-house and contract labor force; supplier integration; plant performance criteria; participatory human resources practices; learning and control in total quality management; customer value and satisfaction information systems; management simulators; and fast-cycle response capability. The nine new projects are for: best practices for new product development; quality practices across industries; high performance workplaces in banking; computer software code decay; high performance process management; total quality management in the public sector; customer-valued quality; external links for cross-functional teams; and employee performance evaluations.

Keywords

Research,Research and development (R&D),Teams,Assessment,High performance organizations,Product development,Total Quality Management (TQM)


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