Aiki, Shigeo (1992, ASQC) Aisin Seiki Co., Ltd., Kariya City, Japan
The first company to twice win the Japan Quality Control Medal adheres to three management policies that have been developed during a quarter of a century. Aisin Seiki Co., Ltd has these overriding policies: quality first, management based on vision, and improvement through total quality control (TQC). Quality first means that their products are so good that changes in the business environment will not harm customer loyalty. Management vision is expressed in five year plans formulated by Aisin directors. TQC resides in the workers who implement the plans. Between 1965 and 1980, Aisin started on the road to quality by educating all workers about quality assurance. Twice-a-year companywide audits helped keep quality in focus. By 1972 Aisin had received the Deming Application Prize, and in 1997 it won the Japan Quality Control Medal. During 1981-1985 the company structured itself to compete with special product manufacturers. Quality function deployment was an important tool in the structure. Between 1986 and 1988, Aisin solidified its structural and quality components to survive a downturn in the value of the yen. From 1989 to present, the company has increased product value by emphasizing systematic applications, and it has worked on globalizing communication among the companies in its group. In 1990, Aisin won its second Japan Quality Control Medal.
Aisin Seiki Co., Ltd.,Deming Prize,Japan,Japanese quality management,Quality audit,Total Quality Control (TQC),Vision