Forsha, Harry I. (1992, ASQC)
If you are going to change management attitudes, you should: know who you are; know the relationships you have with others; evaluate your organization's readiness for change; and be able to manage your vision. To be an effective change agent, you should know how you are viewed by others. Are you a relater? A socializer? A thinker? A director? Whatever your behavior style, how does it mesh with those of your peers, subordinates, and superiors? When you interact with your manager, are you aware of what is vitally important to him or her? To help you judge the maturity of your organization, learn at what stage in the change process it is. The organization's individuals and groups may only be in the early stages of identifying problems. Or they may have advanced to actions and appraisal. Your success in causing change depends how well you take all these factors into account when you present your ideas. This article is the last of five installments of the author's book, The Pursuit of Quality Through Personal Change.
Assessment,Cultural change,Human relations,Quality plan