Advanced Maintenance Strategies: A User's Perspective

Article

Culverson, Kenneth J.   (1998, ASQ)   Johnson Controls, Inc., Moffett Field, CA

Annual Quality Congress, Philadelphia, PA    Vol. 52    No. 0
QICID: 10694    May 1998    pp. 274-276
List $10.00
Member $5.00

FOR A LIMITED TIME, ACCESS TO THIS CONTENT IS FREE!
You will need to be signed in.
New to ASQ? Register here.

Article Abstract

The maintenance program in a research program had been unsatisfactory. Each piece of equipment received regular maintenance from a large and costly maintenance staff, with support from a computerized maintenance management system. Despite these efforts, reliability data were not collected and unexpected failures were common. To improve the situation, a new maintenance program was structured on three changes. First, it was necessary to identify which equipment the research unit needed. This initiative identified cost drivers and the selection of technologies that reduced the costs. Second, unexpected failures had to be seen as unacceptable and abnormal. Third, everyone had to strive for doing maintenance correctly the first time. Education of the maintenance force and listening to them helped implement these changes. The new maintenance system has reduced material and labor costs.

Keywords

Change management,Case study,Maintenance,Research and development (R&D)


Browse QIC Articles Chronologically:     Previous Article     Next Article

New Search

Featured advertisers





ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.