The Group Development Questionnaire: A Scientific Method Improving Work Team Effectiveness

Article

Buzaglo, Georges; Wheelan, Susan A.   (1997, ASQ)   Management Strategies International, Inc., Philadelphia, PA; Temple University, Philadelphia, PA

Annual Quality Congress, Orlando, FL    Vol. 51    No. 0
QICID: 10617    May 1997    pp. 737-741
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Article Abstract

Team intervention methods must be based on measures that rigorously identify positive and negative forces affecting team performance. The Group Development Questionnaire (GDQ) provides such scientific rigor. Its validation demonstrates high correlation between GDQ scores and outcome measurements like cycle time, bottom-line results, and supervisory evaluation. The GDP is based on a model in which maturity is the key to team effectiveness. A team matures as it progresses through four stages: orientation, conflict, structure, and work. Unlike some other team assessment instruments, the GDP focuses on team variables rather than individual factors. Once the GDP identifies the stage at which a team is, intervention can take place with methods suited to the team's developmental level.

Keywords

Teams,Effectiveness,Assessment,Measurement and control


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