Volume 9 • Number 3
Download All Articles (PDF, 1.57 MB)
- CAREER DEVELOPMENT
Leading Role (PDF, 143 KB) Open Access
Identify the skills Master Black Belts and Black Belts need to be effective leaders.
Jiju Antony, University of Strathclyde, and Ronald D. Snee, Snee Associates - CERTIFICATION
New MBB Certification Unveiled (PDF, 341 KB)
The benefits of becoming a certified Master Black Belt.
A. H. “Jack” West, Six Sigma Adventures - PROCESS IMPROVEMENT
Critical Decisions (PDF, 214 KB)
A new strategy ensures corrective action fixes a problem the first time.
Govind Ramu, JDS Uniphase Corp. -
HEALTHCARE
Change for the Better (PDF, 282 KB)
A hospital implements lean and Six Sigma to improve its clinical lab at minimal expense.
María de los Angeles López Tlahuiz, Instituto Tecnológico de Puebla, and Esteban Burguete, Escuela Nacional de Agricultura de Chapingonc
DEPARTMENTS
- Editorial Review Board (PDF, 66 KB) Open Access
- From the Editor (PDF, 85 KB) Open Access
- About the Authors (PDF, 102 KB) Open Access
- Dilbert Open Access
- Your Opinion (PDF, 111 KB) Open Access
- SSF News (PDF, 96 KB) Open Access
- New Book Titles (PDF, 96 KB) Open Access
- Take Six (PDF, 146 KB) Open Access
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