Six Sigma Forum Magazine - November 2009 - ASQ

Six Sigma Forum Magazine - November 2009

Volume 9 • Number 1

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  • CASE STUDY
    A Plan for the Master Plan (PDF, 350 KB) Open Access
    Six Sigma drives improvement in project management activities for an automotive supplier.
    Thomas Dietmüller and Bryan Spitler
  • METRICS
    Source of Confusion (PDF, 218 KB)
    Weighing the pros and cons of measuring process performance in sigmas
    Xavier Tort-Martorell, Pere Grima and Lluís Marco
  • CASE STUDY
    Room for Improvement (PDF, 181 KB)
    Starwood resorts to Six Sigma to save money and improve its operations
    Tan Kay Chuan and Ayon Chakraborty

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