Volume 7 • Number 2
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Six Sigma Receives USPS Stamp of Approval (PDF, 51 KB)
Method delivers results for the U.S. Postal Service.
Matthew Franchetti, University of Toledo
- PRODUCT MANAGEMENT
Maximizing Product, Minimizing Costs (PDF, 160 KB) Open Access
A case study on optimizing multiple product responses while controlling operating costs.
Marina L. Lopez, INSIC and TÜV Rheinland Argentina S.A., and Mary McShane-Vaughn, Southern Polytechnic State University
Little’s Law, Single-Phase Queuing Systems and Variability (PDF, 187 KB)
How changes to the system impact operational measures.
D. Brent Bandy and Michael R. Godfrey, University of Wisconsin-Oshkosh
Healthcare Department Reduces Cycle Time and Errors (PDF, 107 KB)
Project adds revenue of about $202 per patient.
Donna Powers and Mary Paul, North Shore Jewish Health System
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