Lean & Six Sigma Review - August 2019

Case Studies

• Innovation Inertia *Open Access*
  Understand customer needs to break into new ways of thinking.
  By Kimberly Watson-Hemphill


• A Big Picture
  Social-ecological changes and challenges with implications for lean and Six Sigma.
  By Rick Edgeman
  

Departments/Columns

• In Scope
  Expanding Your Network
  By Jamison V. Kovach


• Quick Wins


• Random Thoughts
  On Shapes and Scales …
  By Joel Smith


• Dilbert


• Nuts & Bolts *Open Access*
  Confronting Complexity
  By David Komlos and David Benjamin


• Ask a Belt


• Human Side of Six Sigma
  Deciding Factors
  By Deborah Hopen and James J. Rooney


• 5 Whys
  By Stephanie Parker