Six Sigma Forum Magazine - May 2018 - ASQ

Six Sigma Forum Magazine - May 2018

Volume 17 • Number 3

Full Issue


  • Staying sharp *Open Access*
    Four tools to implement into your daily work to stay on top of your lean Six Sigma game.
    By Lance B. Coleman

  • Get the Word Out
    Integrating voice of the customer with process metrics to improve email communication.
    By Julie Rydberg, Susan Peiffer, Logan Farrell and Deborah Hopen

  • Shift Into High Gear
    Using TRIZ to complete lean and Six Sigma projects faster.
    By Sunil Kumar V. Kaushik


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