Volume 17 • Number 2
Lighting the Way *Open Access*
Using Six Sigma and Shainin System tools to improve the coating process in the manufacture of compact fluorescent lamps.
By Raunak Gupta, P.L. Verma, Sanjay Jain and Ashish Manoria
10 Steps to Improvement
How employee involvement made a difference at a Georgia fabricator.
By Bruce Hagenau and Richard Uber
Talk the Walk
Enhance data collection during process walks by asking the right questions.
By Donald Arp Jr.