Volume 15 • Number 4
Train and Deliver *Open Access*
Effective Six Sigma training requires dedication, planning and coaching.
By Matthew Barsalou
Better Flow, Better Service
A hospital revamps its meal-delivery workflow with Six Sigma and lean.
By Beth Kroft and Diane Murphy
Using survey data to pinpoint key factors that influence performance.
By Randy Kazmierski
Poisson Distribution Primer
Basics on calculating probability trough this popular statistical approach.
By Mary McShane-Vaughn