Volume 12 • Number 2
Getting It All *Open Access
A southern Indiana health system taps into lean Six Sigma to improve its collection of hospital contract dollars.
Barb Cash, Deaconess Hospital
Conducting a Gage R&R
Instrument resolution and parts selection are both important in this measurement system analysis technique.
Jorge G. Tavera Sainz, Brose
How the principles of a learning organization work well with lean efforts.
Grace L. Duffy, Management & Performance Systems, and Allen K. Wong, Abbott Nutrition