Volume 10 • Number 4
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A Way to Anchor Change (PDF 185 KB)
There are ways to manage the resistance that may come when you improve processes or systems.
John R. Schultz
Sustain Your Change (PDF, 242 KB)
How to ensure your improvement efforts don’t fade away.
- Case Study
Drawing From Six Sigma (PDF, 319 KB) Open Access
Using the define, measure, analyze, improve and control method helped a design and manufacturing firm integrate its engineering systems and boost productivity.
J. Bruce Weeks, Quality Engineering Consultants LLC
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