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May 2005
Volume 4 • Number 3
FEATURES
- STATISTICS
Leptokurtosiphobia: Irrational Fear of Non-Normality
It doesn’t pay to worry about the non-normal distribution of residuals.
John Sall, SAS Institute, and Bradley Jones, JMP Development
Read Full Article (PDF, 92 KB) -
STATISTICS
Capability Indexes: Mystery Solved (PDF, 202 KB)
* SAMPLE ARTICLE *
Open Access
The misuse, misunderstanding and abuse of indexes is a risky trend.
Gregory Roth II, Electrolux - CASE STUDY
Use What You Have
A network design model can uncover supply chain savings opportunities.
Erick C. Jones and Josephine A. Hain, University of Nebraska-Lincoln
Read Full Article (PDF, 96 KB) - DMAIC
DMAIC Failure Modes
Don’t waste DMAIC’s usefulness on the wrong problems.
Neil Nilakantasrinivasan, Master Black Belt, and Arun Nair, Black Belt
Read Full Article (PDF, 143 KB)
DEPARTMENTS
- Editorial Review Board Open Access
- From the Editor Open Access
- About the Authors Open Access
- Dilbert on Quality Open Access
- Your Opinion
- Six Sigma Forum News Open Access
- Final Thoughts: Varian Medical Systems Open Access



