Volume 4 • Number 2
Dutch Hospital Implements Six Sigma (PDF, 61 KB) Open Access
Even small projects can make a big difference.
Jaap van den Heuvel, Red Cross Hospital; Ronald J.M.M. Does, University of Amsterdam; and Søren Bisgaard, University of Massachusetts Amherst and University of Amsterdam
Beyond Manufacturing (PDF, 79 KB)
Four presenters at this month's Six Sigma conference discuss the obstacles they faced deploying Six Sigma in services and healthcare.
Noel Wilson, ASQ Six Sigma Forum editor
- DESIGN FOR SIX SIGMA
DFSS: Lessons Learned (PDF, 69 KB)
Seven pitfalls and how to avoid them.
Liem Ferryanto, Research in Motion Ltd.
- PROCESS IMPROVEMENT
Two Steps To Making Informed Decisions (PDF, 118 KB)
Improve a process by monitoring its performance, not the value of the indexes.
Cesar A. Vasquez, Tyco Fire & Security
- CYCLE TIME REDUCTION
Applying Little's Law and the Theory of Constraints (PDF, 71 KB)
They can be used in Six Sigma and lean projects to improve operations.
Michael R. Godfrey and D. Brent Bandy, University of Wisconsin Oshkosh
Request Reprint Permission