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November 2003
Volume 3 • Number 1
Editorial Review Board
Joseph T. Basala
Master Black Belt
QI Sigma Consulting
E-mail: joseph.basala@cnh.com
Bo Bergman
SKF Professor
Chalmers University of Technology
E-mail:
Erin Besson
Master Black Belt, Global Six Sigma Center of Excellence
GE Medical Systems
E-mail: erin.besson@med.ge.com
James L. Bossert
Senior Vice President, Quality and Productivity, Six Sigma Programs
Bank of America
E-mail: james.bossert@bankofamerica.com
Michele Boulanger
Director of Worldwide Quality
Wireless Data Group
Motorola
E-mail: fmb010@email.mot.com
Jacqueline M. Cazar
VP of Six Sigma
Credit Acceptance Corp.
E-mail: jcazar@creditacceptance.com
Steven J. Czarniak
Six Sigma Master Black Belt
Boston Scientific
E-mail: czarnias@bsci.com
Cranston Darris
Service Quality Manager
Wells Fargo
E-mail:
Joseph A. DeFeo
President and CEO
Juran Institute
E-mail: jdefeo@juran.com
Allen Dembski
Master Black Belt Six Sigma
GE Medical Systems
E-mail: allen.dembski@med.ge.com
Rick L. Edgeman
Teaching Professor and Executive Director, Quality Enhancement Systems and Teams
University of Maryland
E-mail: rick_edgeman@rhsmith.umd.edu
Steve Evans
Vice President, Performance Engineering, Marsh Private Services
Marsh & McLennan Companies
E-mail:
Alexis P. Goncalves
Global Director of Quality
Intelligence for Citigroup, Consumer Bank
E-mail: alexis.goncalves@citicorp.com
Gerald J. Hahn
General Electric (retired)
Adjunct, Rensselaer Polytechnic Institute
E-mail: gerryhahn@yahoo.com
Bruce Hayes
President
Executive Advisor Group
E-mail:
William J. Hill
Research Fellow and Director
Six Sigma Master Black Belt Program
Honeywell International
E-mail: william.j.hill@honeywell.com
William M. (Mike) Kelly
Master Black Belt and Head of Validation Services
Dailies CibaVision
E-mail: six.sigma@excite.com
Christopher A. Kliesmet
E-mail: kliesmet@wi.rr.com
Frank Knight
Managing Director
PCA Group LLC
E-mail:
Gary Jing
Master Black Belt
Seagate Technology
E-mail:
Roderick A. Munru
Business Improvement Coach
RAM Q Universe Inc.
E-mail:
Mark Olson
Program Manager, Six Sigma
American Society for Quality
E-mail: molson@asq.org
Sung-Hyun Park
Professor
Seoul National University
E-mail:
Thomas A. Pearson
Tom Pearson Consulting
E-mail: tpc@reciprocalonline.com
Peter J. Robustelli
Executive Vice President and Managing Partner
Six Sigma Qualtec
E-mail: probustelli@ssqi.com
Lennart Sandholm
President
Sandholm Associates
E-mail:
Carl J. Saunders
Master Black Belt and Six Sigma Instructor
University of Illinois
E-mail: c_j_saunders2003@yahoo.com
Susan Schall
Methodology Director
RR Donnelley Print Solutions
E-mail:
Peter J. Sluka
Six Sigma Director
American Express Corp.
E-mail: peter.j.sluka@aexp.com
Larry Smith
Quality Coach, Heritage Program
Ford Motor Co.
E-mail:
Corey Staten
Deployment Manager
American Express Corp.
E-mail: corey.l.staten@aexp.com
Greg Tindall
Manager, Strategic Quality Initiatives
Harley Davidson Motor Co.
E-mail: greg.tindall@harley-davidson.com
Gregory H. Watson
Managing Partner
Business Systems Solutions Inc.
E-mail: gregbss@aol.com
Andrew H. (Jack) West
MSA Manager
Northrop Grumman
E-mail: jack_west@mail.northgrum.com
Samuel E. Windsor
Director of Quality
Filtronic Comtek
E-mail: swindsor@fc-us.com
ASQ Publications
Management Board
Chair: G. Geoffrey Vining, Virginia Tech
E-mail: vining@vt.edu
Past Chair: Thomas M. Kubiak, Sears, Roebuck and Co.
E-mail: tkubiak@sears.com
Founding Editor
A. Blanton Godfrey
North Carolina State UniversityAssociate Editor
Ramón V. León
University of TennesseePublisher
William TonyContributing Editors
Debbie Phillips-Donaldson
Susan E. Daniels
Valerie Funk
Kristen Johnson
Dave Nelsen
Manuscript Coordinator
Dave NelsenGraphic Designer
Mary UttechProduction Administrator
Cathy SchnackenbergAdvertising Production
Barbara MitrovicDigital Production Specialists
Jennifer Czajka
Laura FranceschiAdvertising
ASQ Sales
