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November 2003
Volume 3 • Number 1
About the Authors
“Selecting
Six Sigma Projects That Matter”
Thomas Bertels (thomas_bertels@aoncons.com) is the vice president of Aon Management Consulting/Rath and Strong. He earned his MBA at New York University.
George
Patterson (george_patterson@aoncons.com)
is the vice president and managing director of Latin America for Aon Management/Rath
and Strong. He earned his MBA at the University of Florida in Gainesville.
Patterson is a member of
ASQ and a Six Sigma Master Black Belt. He holds ASQ
certifications as a quality engineer and manager.
“Use Customer Feedback To Choose Six Sigma Projects”
Anders
Fundin (andfun@mot.chalmers.se)
is a Ph.D. candidate in the department of quality sciences at Chalmers
University of Technology in Gothenburg, Sweden. He earned his licentiate
of engineering at the same institution.
Peter
Cronemyr (peter.cronemyr@power.alstom.com)
is a manager of business excellence and quality service at Demag Delaval
Industrial Turbomachinery AB in Finspong, Sweden. He earned his licentiate
of engineering at Linköping University in Linköping, Sweden.
Cronemyr is a Six Sigma Black Belt.
“How To Perform a Machine Capability Study”
Gregory
Roth II (gr2@sbcglobal.com)
is a former senior reliability engineer at Robert Bosch Corp. in South
Bend, IN. He earned his bachelor’s degree in industrial engineering
at Southeast Missouri State University in Cape Girardeau, MO. Roth is
a Fellow of ASQ and a Six Sigma Black Belt. He holds ASQ certifications
as a reliability engineer and quality engineer, auditor, manager and improvement
associate.
