Joseph T. Basala
Technical Leader, Continuous Improvement Group
CNH Global
E-mail: joseph.basala@cnh.com
Erin Besson
Master Black Belt, Global Six Sigma Center of Excellence
GE Medical Systems
E-mail: erin.besson@med.ge.com
James L. Bossert
Vice President Quality and Productivity, Six Sigma Programs
Bank of America
E-mail: james.bossert@bankofamerica.com
Michele Boulanger
Director of Worldwide Quality
Wireless Data Group
Motorola
E-mail: fmb010@email.mot.com
Jacqueline M. Cazar
VP of Six Sigma
Credit Acceptance Corp.
E-mail: jcazar@creditacceptance.com
Steven J. Czarniak
Six Sigma Master Black Belt
Boston Scientific
E-mail: czarnias@bsci.com
Joseph A. DeFeo
President and CEO
Juran Institute
E-mail: jdefeo@juran.com
Allen Dembski
Master Black Belt Six Sigma
GE Medical Systems
E-mail: allen.dembski@med.ge.com
Rick L. Edgeman
Teaching Professor and Executive Director
University of Maryland, Quality Enhancement Systems and Teams
E-mail: rick_edgeman@rhsmith.umd.edu
Alexis P. Goncalves
Regional Manager
Service, Quality and Business Innovation
Citibank—Latin America
E-mail: alexis.goncalves@citicorp.com
Gerald J. Hahn
General Electric (retired)
Adjunct, Rensselaer Polytechnic Institute
E-mail: gerryhahn@yahoo.com
William J. Hill
Research Fellow and Director
Six Sigma Master Black Belt Program
Honeywell International
E-mail: william.j.hill@honeywell.com
William M. (Mike) Kelly
Master Black Belt and Head of Validation Services-Dailies
CibaVision
E-mail: six.sigma@excite.com
Christopher A. Kliesmet
E-mail: kliesmet@email.com
Thomas M. Kubiak
Director, Six Sigma
Sears, Roebuck and Co.
E-mail: tkubiak@sears.com
Mark Olson
Program Manager, Six Sigma
American Society for Quality
E-mail: molson@asq.org
Thomas A. Pearson
Vice President
Praedictus Corp.
E-mail: tap@praedictus.com
Peter J. Robustelli
Executive Vice President and Managing Partner
Six Sigma Qualtec
E-mail: probustelli@ssqi.com
Carl J. Saunders
TQM Program Manager and Master Black Belt
Caterpillar Inc.
E-mail: saunders_carl_j@cat.com
Timothy Sheppard
Director of Quality NAO
Dana Corporation
E-mail: tim.sheppard@dana.com
Peter J. Sluka
Six Sigma Director
American Express Corp.
E-mail: peter.j.sluka@aexp.com
Corey Staten
Deployment Manager
American Express Corp.
E-mail: corey.l.staten@aexp.com
Greg Tindall
Manager, Strategic Quality Initiatives
Harley Davidson Motor Co.
E-mail: greg.tindall@harley-davidson.com
G. Geoffrey Vining
Professor and Department Head, Department of Statistics
Virginia Tech
E-mail: vining@vt.edu
Gregory H. Watson
Managing Partner
Business Systems Solutions Inc.
E-mail: gregbss@aol.com
Andrew H. (Jack) West
MSA Manager
Northrop Grumman
E-mail: jack_west@mail.northgrum.com
Samuel E. Windsor
Director of Quality
Filtronic Comtek
E-mail: swindsor@fc-us.com
ASQ Publications
Management Board
Chair: Thomas M. Kubiak, Sears, Roebuck and Co.
E-mail: tkubiak@sears.com
Vice Chair: G. Geoffrey Vining, Virginia Tech
E-mail: vining@vt.edu
Founding Editor
A. Blanton Godfrey
North Carolina State UniversityAssociate Editor
Ramón V. León
University of TennesseePublisher
William TonyContributing Editors
Debbie Phillips-Donaldson
Susan E. Daniels
Kristen Johnson
Dave Nelsen
Corinne N. JohnsonManuscript Coordinator
Dave NelsenGraphic Designer
Mary UttechProduction Administrator
Cathy SchnackenbergAdvertising Production
Barbara MitrovicDigital Production Specialists
Jennifer CzajkaAdvertising
ASQ Sales
USA