Six Sigma Forum Magazine - May 2002 - ASQ

Six Sigma Forum Magazine - May 2002

Volume 1 • Number 3

  • DEPLOYMENT
    Motorola’s Second Generation Open Access
    At the place it was born, Six Sigma has evolved into a 4-step, high performance system to execute business strategy.
    Matt Barney, Motorola Inc.
    If you liked this article, subscribe now.
  • HEALTHCARE
    Pursuing Perfection in Healthcare (PDF, 56 KB)
    Six Sigma and the concept of defect free service is being tested.
    Andrea Kabcenell, Pursuing Perfection
    Donald W. Berwick, M.D., Institute for Healthcare Improvement
  • HEALTHCARE
    Taking Performance to a Higher Level (PDF, 69 KB)
    How Six Sigma helped a rural hospital achieve a cultural transformation.
    Greg Stock, Thibodaux Regional Medical Center
  • EXPERIENCES
    20 Key Lessons Learned (PDF, 83 KB)
    Experience shows what works and what doesn’t work.
    Gerald J. Hahn, General Electric Co. (retired)
    List of the 20 Key Lessons Learned
  • IMPLEMENTATION
    An Inside Look at Six Sigma at GE (PDF, 250 KB)
    The story of the company’s Six Sigma experiences, from the beginning.
    Roger Hoerl, General Electric Co
  • SIX SIGMA PIONEERS
    In the Beginning
    Robert W. Galvin talks about how Motorola started Six Sigma and helped spread its success.
    A. Blanton Godfrey, editor

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