Volume 1 • Number 3
Motorolas Second Generation Open Access
At the place it was born, Six Sigma has evolved into a 4-step, high performance system to execute business strategy.
Matt Barney, Motorola Inc.
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Pursuing Perfection in Healthcare (PDF, 56 KB)
Six Sigma and the concept of defect free service is being tested.
Andrea Kabcenell, Pursuing Perfection
Donald W. Berwick, M.D., Institute for Healthcare Improvement
Taking Performance to a Higher Level (PDF, 69 KB)
How Six Sigma helped a rural hospital achieve a cultural transformation.
Greg Stock, Thibodaux Regional Medical Center
20 Key Lessons Learned (PDF, 83 KB)
Experience shows what works and what doesnt work.
Gerald J. Hahn, General Electric Co. (retired)
List of the 20 Key Lessons Learned
An Inside Look at Six Sigma at GE (PDF, 250 KB)
The story of the companys Six Sigma experiences, from the beginning.
Roger Hoerl, General Electric Co
- SIX SIGMA PIONEERS
In the Beginning
Robert W. Galvin talks about how Motorola started Six Sigma and helped spread its success.
A. Blanton Godfrey, editor
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